Privacy Policy

Terms & Conditions and Disclaimer Policy

 

1. Introduction

 

PeptiLife (“we,” “our,” or “us”) is committed to safeguarding the privacy and personal data of visitors, customers, and users of https://peptilife.me (the “Website”). This Privacy Policy explains how we collect, process, store, and protect your information in accordance with:

 

  • Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)

  • Directive 2002/58/EC (ePrivacy Directive) and subsequent national implementations

 

By using our Website, you consent to the practices described in this Policy.

 


 

 

2. Data We Collect

 

We may collect the following types of data when you use the Website:

 

  • Personal Identification Data: name, surname, billing/shipping address, and email address (only when voluntarily provided).

  • Transaction Data: purchase details, order history, payment confirmations (note: payment processing is handled securely by third-party providers).

  • Technical Data: IP address, browser type, operating system, device identifiers, and usage patterns through cookies and analytics tools.

  • Communication Data: inquiries or correspondence sent to hello@peptilife.me.

 

We do not knowingly collect personal data from minors under 18 years of age.

 


 

 

3. Legal Basis for Processing

 

Processing of your personal data is based on the following lawful grounds under GDPR:

 

  • Consent – when you voluntarily provide your information.

  • Contractual necessity – to fulfill and deliver your orders.

  • Legal obligation – to comply with tax, accounting, or regulatory requirements.

  • Legitimate interests – for fraud prevention, Website improvement, and security.

 

 


 

 

4. How We Use Your Data

 

Your personal data will only be used for purposes strictly necessary to operate the Website and deliver our services, including:

 

  • Processing and fulfilling your orders.

  • Providing customer support.

  • Sending transactional emails (e.g., order confirmations, delivery updates).

  • Enhancing Website security, performance, and user experience.

  • Meeting legal or regulatory requirements.

 

We do not sell, rent, or trade your personal data to third parties.

 


 

 

5. Data Sharing and Third Parties

 

We may share data with:

 

  • Payment processors (e.g., Stripe, PayPal) for secure transactions.

  • Shipping providers to fulfill delivery obligations.

  • IT service providers (e.g., hosting, analytics) solely for Website operation.

  • Regulatory or law enforcement authorities when legally required.

 

All third parties must process data in compliance with GDPR and under contractual safeguards.

 


 

 

6. Data Retention

 

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy:

 

  • Order and transaction data: retained for the period required under EU tax and accounting law (typically 6–10 years).

  • Marketing or contact data: retained until you withdraw consent.

  • Technical logs and analytics data: retained for a limited period for security and performance monitoring.

 

 


 

 

7. Data Protection & Security

 

We implement appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of personal data, including encryption, access controls, and secure hosting infrastructure.

However, no online transmission or storage system can be guaranteed to be 100% secure. Users accept this inherent risk by using the Website.

 


 

 

8. International Data Transfers

 

If your data is transferred outside the European Economic Area (EEA), we ensure such transfers are subject to adequate safeguards, such as:

 

  • The European Commission’s Standard Contractual Clauses (SCCs), or

  • Transfers to countries with an adequacy decision under GDPR.

 

 


 

 

9. Your Rights Under GDPR

 

You have the following rights regarding your personal data:

 

  • Right of access – to obtain a copy of your personal data.

  • Right to rectification – to correct inaccurate or incomplete data.

  • Right to erasure (“right to be forgotten”) – to request deletion of your data when legally possible.

  • Right to restriction of processing – to limit how your data is used.

  • Right to data portability – to receive your data in a structured, machine-readable format.

  • Right to object – to stop processing for direct marketing or legitimate interest purposes.

  • Right to withdraw consent – at any time without affecting prior lawful processing.

 

Requests can be submitted via email to: hello@peptilife.me.

 


 

 

10. Cookies and Tracking Technologies

 

We use cookies and similar technologies for:

 

  • Essential Website functionality.

  • Performance monitoring and analytics.

  • User preference storage.

 

Users can manage or disable cookies through their browser settings. For more details, please see our separate Cookie Policy (if applicable).

 


 

 

11. Changes to This Privacy Policy

 

We reserve the right to update or amend this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Website implies acceptance of the revised Policy.

 


 

 

12. Contact Information

 

For all privacy-related inquiries, please contact us at:

📧 hello@peptilife.me